As part of the broader Buckhead community, we are concerned with crime in the area and are working closely with the Atlanta Police Department (APD), Buckhead Coalition, Buckhead Community Improvement District, Livable Buckhead, and Buckhead Council of Neighborhoods, to address this issue.
We are committed to the safety of our employees, shoppers and retailers and invest millions of dollars to support the largest private security program in Buckhead.
During business hours, the properties are continuously monitored by 18 or more hired off-duty Atlanta Police Officers and more than 13 private security officers, who utilize patrol cars, UTVs and Segways to patrol in and around the property. Lenox Square and Phipps Plaza are the two of the most surveilled environments in Atlanta and has 18 times more security personnel by square acre than the city of Atlanta, with security extending to off hours when the properties are closed, providing for around-the-clock coverage.
We invest significantly in security and will continue to do so to ensure the safety of our community. We have worked in partnership with the APD to place a police substation at Lenox Square and to add police security towers. We have linked our 242+ CCTV camera system and provided APD with license plate readers, positioned at all vehicular entrance points, both of which communicate directly to APD’s Video Integration Center. These measures facilitate real-time monitoring by APD and ensure that individuals that commit crimes will be identified and arrested. In fact, apprehensions are regularly made in incidents occurring at our properties. Our message to would-be criminals is simple: think twice before committing a crime at Lenox Square or Phipps Plaza because you will be caught.
We also recently added specially trained K-9 patrols. These dogs are capable of detecting firearms which are expressly prohibited on property. We also added state-of-the-art metal detection technology that monitors for firearms. This technology has been implemented at other Atlanta destinations including National Civil Rights Museum, Six Flags and the Smithsonian. Individuals flagged by the K-9 unit or the metal detection system will be approached by APD and directed to immediately leave the property if they are found to be carrying a firearm.
Finally, the on-property security teams are supported by our Operations Intelligence Center, staffed by a team of over 120 trained specialists that provide real-time CCTV monitoring, dispatching and local, state and national intelligence gathering.
We are fully committed to ensuring a safe and enjoyable experience for everyone visiting our properties.
But the challenge is broader than our properties and the critical work of keeping the broader Buckhead community safe won’t be accomplished alone. We, along with other community leaders, are working on a collaborative plan that will tap public and private support and leverage heightened public sector police activity. Enhanced deterrent and enforcement measures will be put in place to prevent crime, hold criminals responsible and restore public confidence that Buckhead is safe to visit and enjoy.